Glov is a cutting-edge Conversational AI platform specifically designed to enhance e-commerce experiences. By simulating interactions with top salespeople, Glov aims to provide online stores with intuitive and engaging chat experiences that drive conversions and reduce abandonment rates. This powerful tool integrates seamlessly with e-commerce websites, offering precise customer assistance and insightful conversations.
Features
- Conversational Product Discovery: Glov prepares your product catalog for natural language search and exploration, facilitating conversations that assist customers in their search.
- Proactive Sales Dialogues: Use Glov Dialogue Flow for straightforward labeling to tailor sales dialogues that align with your business needs.
- Precise Intent Recognition: Train your shopping AI quickly with Glov’s auto-labeling feature using few labeled conversations to grasp customer intent in queries and inquiries.
- Long-term Customer Memory: Keep a record of your customer preferences over time, aiding in personalized communication and recommendations.
How It Works
- Enable AI-powered Discovery: Feed your product catalog and FAQ documents into Glov.
- Connect with Your Interface: Use the Glov API for chat message exchange or use the pre-packaged interface.
- Attach Custom Functions: Configure custom functions for function calls to address delivery status inquiries and more.
Benefits
- Increased Conversion Rates: Glov has shown to increase conversion rates by up to 12%.
- Reduced Abandonment: The platform reduces cart abandonment by 35% through engaging and nurturing conversations.
- High Volume Handling: Glov can manage up to 1 million conversations per month, ensuring reliable and constant customer assistance.
- Enhanced Customer Engagement: By keeping a record of customer preferences, Glov can offer personalized recommendations, enhancing customer loyalty and satisfaction.
Pricing
Pricing information for Glov is typically tailored to individual business needs and is available upon request. Interested parties are encouraged to book a demo or consult with Glov’s product specialists for detailed pricing and case study insights.
Review
Glov has been positively reviewed for its ability to seamlessly integrate with e-commerce platforms and significantly boost conversion rates. Notably, Vivense saw an 11% increase in conversion and gained 1,150 new shoppers within 30 days of using Glov. The platform’s ability to deliver precise and trustworthy assistance consistently has made it a reliable choice for many online retailers.
Conclusion
Glov’s Conversational AI platform stands out as a robust tool for e-commerce businesses looking to enhance their customer engagement and drive sales. With its advanced features, seamless integration, and proven results, Glov is an invaluable asset for any online store aiming to provide an exceptional shopping experience.