Refund Policy for AIParabellum.com
Last Updated: [09/20/2023]
Thank you for choosing AIParabellum.com for your AI tool submission needs. We aim to provide you with the best experience and support in submitting your AI tools. However, we understand that situations may arise where you may need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities.
1. Eligibility for Refunds
We offer refunds in the following circumstances:
a. Duplicate Payment: In the event that you accidentally make duplicate payments for the same AI tool submission, please contact our customer support team within 7 days of the duplicate payment for a full refund.
b. Submission Error: If you encounter a technical error during the submission process that results in a payment without successful submission, please inform us immediately, and we will investigate the issue. If the error is confirmed, we will issue a full refund.
c. Rejection of Submission: If your AI tool submission is rejected by our review team for reasons unrelated to our submission guidelines, you may be eligible for a refund. This is subject to a case-by-case evaluation.
2. Non-Eligibility for Refunds
Refunds will not be provided under the following circumstances:
a. Submission Approval: Once your AI tool submission has been approved and published on our platform, no refunds will be issued.
b. Violation of Submission Guidelines: If your submission is rejected due to non-compliance with our submission guidelines, no refund will be provided.
c. Change of Mind: We do not offer refunds for change of mind or if you decide not to proceed with your AI tool submission.
3. Refund Request Process
To request a refund, please follow these steps:
a. Contact Support: Send an email to our customer support team at [[email protected]] with the subject line “Refund Request.” Please include your full name, email address, transaction details, and the reason for the refund request.
b. Review and Processing: Our team will review your request and may require additional information or clarification. We aim to process refund requests within 15 business days.
c. Confirmation: Once your refund request is approved, we will send you a confirmation email, and the refund will be processed using the original payment method. Please allow 5-10 business days for the refund to reflect in your account.
4. Contact Information
If you have any questions or concerns regarding our refund policy, please contact us at:
Email: [email protected]
5. Changes to this Refund Policy
AIParabellum.com reserves the right to modify or update this refund policy at any time without prior notice. We encourage you to review this page periodically to stay informed about any changes.
By using our services and submitting your AI tools on AIParabellum.com, you agree to abide by this refund policy.