Userview is a cutting-edge platform designed to streamline the process of gathering and analyzing user interviews. By automating the synthesis of user feedback, Userview allows product teams and UX designers to obtain deeper insights quickly and efficiently, thereby accelerating the product development cycle. With its powerful AI-driven tools, Userview transforms audio and video interviews into actionable reports in a matter of minutes, ensuring that teams can focus on what truly matters: building better products.
Features
Userview offers a range of features that make it an indispensable tool for user research:
- Interview Insights: Automatically generates comprehensive reports from user interviews.
- Project Synthesis: Allows viewing of trends and patterns across multiple interviews.
- AI Chat: Engage with an AI to delve deeper into your research questions.
- Custom Reports: Enhance your reports with AI-generated insights.
- Transcription: Converts audio or video files into high-quality text transcripts.
- Multi-language Support: Accepts interviews in 31 different languages, making it versatile for global use.
- Report Templates: Easy-to-use templates that streamline the creation of reports.
- Shareable Links: Manage access rights and share reports easily like Google Docs.
- Team Collaboration: Assign roles like admins and editors for team collaboration.
How It Works
Userview simplifies the process of analyzing user interviews through these steps:
- Upload Audio or Video: Start by uploading your interview files to the platform.
- Automatic Analysis: The AI analyzes the content and creates a draft report.
- Review and Customize: Use the AI chat to ask questions and refine insights.
- Generate Reports: Produce and customize final reports with templates and added insights.
- Share and Collaborate: Share your findings with team members in real-time.
Benefits
Using Userview brings several advantages:
- Time Efficiency: Saves hours by automating the analysis of user interviews.
- Enhanced Accuracy: Offers detailed and reliable insights into user feedback.
- Flexibility: Customizable features adapt to various research needs.
- Team Collaboration: Facilitates effective teamwork with easy sharing and role assignments.
- Data Security: Adheres to GDPR guidelines and does not use your data for training AI.
Pricing
Userview provides flexible pricing plans suitable for different needs:
- Pay on-demand:
- 10 Interviews: €79
- 25 Interviews: €149
- Subscription Plans:
- Starter: €49/month (billed yearly)
- Plus: €99/month (billed yearly)
- Team: €199/month (billed yearly)
- Business: €499/month (billed yearly)
Review
Userview has received positive feedback from its users:
- Jon Knapp, Head of Product: “Userview does the work in a fraction of the time, allowing us to focus on other pressing tasks.”
- Aline Bertrand, Freelance UX Designer: “Understanding users’ needs has become easy peasy. No more guessing, only clear, actionable insights.”
- Sonja Greef, User Researcher: “Userview gives us insights that we didn’t even know we were missing.”
Conclusion
Userview is an invaluable tool for any team dedicated to understanding their users and improving product design. Its robust features, combined with a user-friendly interface and stringent security measures, make it a top choice for companies aiming to enhance their user research efforts. Whether for small startups or large organizations, Userview offers tailored solutions that promise to transform the way teams interact with user feedback.